Monday, February 11, 2008

How to Disable Dell Support Center Startup

After installing the newer Dell Support Center, I couldn't close the program from the system tray because right clicking on the tray icon doesn't bring up the Close or Exit option. To be exact, there's no such option. I don't need that to start automatically everytime I boot up Windows Vista. Here's the solution to disable Dell Support Center from starting up everytime you load up Windows.

Bring up the Command Window (Run Windows) by pressing Windows + R. Type in msconfig and press Enter. Under the General tab, choose the Selective startup bullet if you're not already using that mode. Then, under the Startup tab, uncheck the boxes for dscactivate and SupportSoft sprtcmd. Click Apply or OK and restart Windows. Next time you start Windows, the Dell Support Center will NOT be loaded anymore. Yay! To access Dell Support Center, you can use the Start > Programs menu when you wish to.

at

9 comments:

  1. Anonymous4:45 PM

    THANK YOU a MILLION TIMES! I love my Dell, but I hate that feakin' support center and how Dell has imbedded itself into everything it possibly can!

    ReplyDelete
  2. Anonymous3:48 PM

    This solved my problem. Thank for the tip!

    ReplyDelete
  3. Anonymous3:07 PM

    I did this, and it disabled it when I rebooted, but came back the following time. It just won't go away!

    ReplyDelete
  4. Unknown1:22 AM

    thanks i tried disabling dsactive but that didnt work, needed the other one disabled too

    ReplyDelete
  5. Anonymous9:44 AM

    Thank you...been wanting to disable Dell support on startup for ages. Thanks

    ReplyDelete
  6. Unknown8:08 PM

    Awesome. It worked on Windows XP the same way. And the shortcut rather than typing msconfig was awesome too. Many thanks.

    ReplyDelete
  7. Anonymous4:05 AM

    I noticed that I had double SupportSoft Sprtcmd in my startup. Does anyone know why? I disable both anyway.
    /Ploplen

    ReplyDelete
  8. Guy with vista12:08 PM

    I only have the SupportSoft Sprtcmd and no dscavtivate, like its not there at all. What do i do?

    ReplyDelete
  9. Brian Collins1:00 PM

    FYI: This article is incorrect. Apparently you need to deactiviate the “SupportSoft Sprocket Service” in the SERVICES tab. For good measure I also deactivated the "SupportSoft" and "dscactivate" lines in the STARTUP tab. The key is the item in the Services tab, however if you don’t want the Dell Support Center to come back.

    ReplyDelete